At X-Funded, we aim to keep all support conversations clear, respectful, and professional.
When contacting our team about an issue, request, account review, payout, rule clarification, or technical problem, please provide the necessary details clearly so our team can assist you properly.
To help us resolve your issue faster, please include:
- Your registered email address
- Account ID
- A clear explanation of the issue
- Screenshot or proof if needed
We understand that account issues can be frustrating. However, abusive language, harassment, threats, swearing, or disrespectful behavior toward our team, especially our Support Team, will not be tolerated.
If a conversation becomes abusive or inappropriate, X-Funded may limit, pause, or stop support communication until the discussion can continue professionally.
Our team is here to help, but all communication must remain respectful and constructive.
